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Customer Service

We encourage all candidates to purchase or schedule exams using the Pearson VUE website. To reset either a username or password, use the links under Need help? on this page.

Proctored exams delivered at a test center

For help with proctored exams delivered at a test center, select your region from the links below—

Americas Region

Asia-Pacific Region

Europe, Middle East, Africa (EMEA) Region

Americans with Disability Act (ADA) Accommodations

Online Testing Troubleshooting

For help with online tests (those beginning with exam codes 650 and 700), visit the customer service page for online testing.

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
Forgot my password

Last updated 2014-04-10