Customer Service

Pearson VUE

Contact Pearson VUE customer service if you have questions concerning scheduling one of the following tests:

  • French K–12
  • German K–12
  • Spanish K–12
  • Speech 6–12

Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

If you have been approved for alternative testing arrangements, you will be contacted within two business days to schedule your test appointment.


For all other inquiries, contact FTCE/FELE customer service.

Office Hours: Monday–Friday 8:00 a.m.–6:00 p.m. ET; closed on local holidays.
(Automated Information System available 24 hours daily).

  • Phone: 866-613-3281 (toll free) / 413-256-2893

Pearson and its logo are trademarks, in the U.S. and/or other countries, of Pearson Education, Inc. or its affiliate(s).

Last updated 2015-02-25